On January 7, 2010, the U.S. Consumer Product Safety Commission and Acer America Corp. announced a voluntary recall of approximately 22,000 Acer Aspire-series Notebook Computers, citing the potential for an internal microphone wire under the palm rest to short circuit and overheat. The wire can pose a burn hazard to consumers.
The recalled notebook models include the 13.3-inch screen notebooks with model numbers AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ, or AS3810TZG.
The company has received three reports of the defective notebooks short circuiting, which resulted in a slight melting of the external case, though no injuries have been reported. The defective notebooks were sold at ABS Computer Technologies, D&H Distributing, Fry’s Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation, and other retailers nationwide and online from June 2009 through October 2009.
Consumers are instructed to stop using the recalled notebooks immediately and contact Acer at 866-695-2237 to determine if their computer is affected in order to receive a free repair.