Call for legal help: 1-855-979-4407

HP Computer Battery Recall

On May 14, 2009, the U.S. Consumer Product Safety Commission and Hewlett-Packard Co. announced a voluntary recall of approximately 70,000 lithium-ion batteries used in Hewlett-Packard and Compaq notebook computers, due to a potential fire hazard. The recalled lithium-ion batteries have been shown to overheat, and there have been two known reports of the batteries overheating and rupturing, resulting in flames and a fire with minor property damage.

The recall affects lithium-ion rechargeable batteries used in the following HP and Compaq notebook computers (with model numbers located on the label on the bottom of the computer):

  • HP Pavilion: dv2000, dv2500, dv2700, dv6000, dv6500, dv6700, dv9000, dv9500, dv9700, dx6000, dx6500, dx6700
  • Compaq Presario: A900, C700, F500, F700, V3000, V3500, V3700, V6000, V6500, V6700
  • HP: G6000, G7000
  • HP Compaq: 6720s

Batteries affected by the recall include only those with one of the following bar code labels, where the x represents any letter or number:

  • 62940xxAXVxxxx
  • 65033xxB7Uxxxx
  • 65033xxB7Vxxxx
  • 65033xxBGUxxxx
  • 65035xxB7Uxxxx
  • 65035xxB7Vxxxx
  • 65035xxBGUxxxx
  • 65035xxBGVxxxx
  • 67059xxV8Uxxxx
  • 67059xxV8Vxxxx

The defective batteries were sold in computer and electronic stores nationwide and online from August 2007 through March 2008.

Consumers are advised to immediately remove the notebook computer battery and contact HP at 800-889-2031 to find out if their battery is subject to recall. A free replacement battery will be provided.