HP, Compaq Battery Recall

On May 21, 2010, the U.S. Consumer Product Safety Commission and Hewlett-Packard Co. announced a safety recall of approximately 54,000 lithium-ion batteries used in Hewlett-Packard and Compaq notebook computers, due to a potential fire and burn hazard if the batteries overheat.  

This is an expansion of a previous HP computer battery recall issued in 2009. Since May 2009, HP has received 38 additional reports of the computer batteries overheating and rupturing, with 31 reports of minor property damage and more than ten reports of personal injury.

Certain lithium-ion batteries used in the following HP and Compaq notebook computers may be affected by the recall and should be inspected immediately:

  • HP Pavilion: dv2000, dv2500, dv2700, dv6000, dv6500, dv6700, dv9000, dv9500, dv9700, dx6000, dx6500, dx6700
  • Compaq Presario: A900, C700, F500, F700, V3000, V3500, V3700, V6000, V6500, V6700
  • HP: G6000, G7000
  • HP Compaq: 6510b, 6515b, 6710b, 6710s, 6715b, 6715s, 6720s

Batteries affected by this recall include only those with one of the following bar code labels, where the "^" represents any letter or number:

  • 62940^^AXV^^^^
  • 62940^^AXV^^^^
  • 62940^^AXV^^^^
  • 65000^^B5V^^^^
  • 65033^^B7U^^^^
  • 65033^^B7V^^^^
  • 65033^^BGU^^^^
  • 65035^^B7U^^^^
  • 65035^^B7U^^^^
  • 65035^^B7U^^^^
  • 65035^^B7V^^^^
  • 65035^^B7V^^^^
  • 65035^^B7V^^^^
  • 65035^^BGU^^^^
  • 65035^^BGU^^^^
  • 65035^^BGU^^^^
  • 65035^^BGV^^^^
  • 65035^^BGV^^^^
  • 65035^^BGV^^^^
  • 67059^^V8U^^^^
  • 67059^^V8V^^^^

The defective batteries were sold in computer and electronic stores nationwide and online from August 2007 through July 2008 for between $500 and $3,000. Additionally, battery packs were available separately for between $100 and $160.

Consumers are advised to remove batteries from any notebook computer on the recall list and contact HP at 800-889-2031 to find out if their battery is subject to recall. A free replacement battery will be provided.

 

Sources:

  1. http://www.cpsc.gov/cpscpub/prerel/prhtml10/10240.html
  2. http://www.cpsc.gov/cpscpub/prerel/prhtml09/09221.html