Furnaces are a common appliance used in the majority of homes for heating during the colder months, and may be powered by electricity, oil or gas. Furnaces, specifically wood-powered furnaces, have been subject to recalls within the last decade. In recent years, some domestically manufactured and imported furnaces have been recalled due to faulty parts including problems such as design flaws or incorrect instillations. In some cases, recalls have been attributed to modifications that were designed to improve energy efficiency or to meet new legislature standards, which have resulted in serious hazards to life and property.
The major risks resulting from defective manufacture and improper assembly and installation of furnaces include two issues. The first involves the risk of fire while the second includes the risk of carbon monoxide poisoning. Carbon monoxide poisoning occurs due to incorrect venting or leaking of pipes, which allows exhaust fumes to leak into homes, rather than being safely vented to the exterior of the buildings. Both of these problems are serious and have resulted in deaths and injuries, as well as financial losses among home owners.
Furnace recalls and the safety issues surrounding the recalls have been featured in the news in the recent months, with several manufacturers alerting customers to possible dangers involving their products. This serves to warn consumers before problems develop and aims to saves lives, prevent injury and property damage.
The U.S. Consumer Product Safety Commission (CPSC) is responsible for issuing warnings concerning recalls, and makes the information about which models are involved in the recall available to the public. Any concerns about furnace safety may be referred to the CPSC by calling 800 683-2772 or visiting http://cpsc.gov.
Recalls of many products are monitored by the CPSC and are often performed with the cooperation of the company involved in the recall. The CPSC analyzes statements from the companies to determine if a product has been altered in a satisfactory manner, rendering it safe for use. They take public issue with companies seeking to limit their liability and exposure to lawsuits by forcing the companies to make sufficient information available to the public in a timely manner.
Furnace recalls do not always involve a complete replacement of the furnace or total refund of the price paid for the furnace. A partial refund or voucher that can be used towards the purchase of a new furnace can also be an option companies offer, especially if the company is involved in a voluntary recall where no injuries or damage to property occurred.
Replacements of faulty parts at the company’s expense and repair kits which may be installed by the furnace owner’s contractor of choice are common ways companies fulfill their obligations to customers with defective furnaces. The offer of extended warranties to those with furnaces that are still running, and not considered at risk has been popular with some companies, while others arrange inspection by company or local approved maintenance providers. No time limit should apply to any claim made on a furnace listed as a recalled item, since the manufacturers are mandated by U.S. law to replace or repair faulty parts.
Please visit the Furnace Recall page to view which manufacturers have been involved in recalls, how the recalls were conducted by the companies responsible and the results of any litigation following accidents and injuries sustained while using faulty furnaces. Models involved in recalls are listed, including any serial numbers needed to identify those particular furnaces.